From start to finish a great experience. Carla, Luis, and Manny were... friendly and knowledgeable. I never felt pressured to buy anything. Luis came to my home, tested the water, and provided the options to solve my iron and hard water problem. No sales gimmicks or pressure to buy. Manny came out a few days later and installed my system. He went above and beyond to make sure I was satisfied with the install. Businesses in general have forgotten the importance of good customer service but not Branch Water. I highly recommend them and no I did not receive any compensation for this review. Good service deserves a good review.read more
Amazing customer service all from the initial scheduling to the... installation.The person who scheduled my testing appointment was very nice and followed up with a reminder the day before. The guy who came to test the waters and select the right equipment for me was very knowledgeable and helped me pick the right equipment without any pressure. Mani was the guy who did the installation, was amazing, very respectful, knowledgeable, and friendly. He did a great job and made sure to clean after himself and tested everything before he left to ensure everything is good to go.Very very satisfied with the service and the entire process as a whole. And the price was pretty reasonable compared to three other companies that I looked at in the Davenport Area.read more
Awesome Business would highly recommend to anyone...Loved dealing with... Luis, Manny and Carla...Very good at explaining the system you are purchasing and answering any questions you have.Thank you again for the excellent service...read more
Had a cracked tank in a water softener and left a message on a Saturday... for help. Received a prompt phone call from Mike the owner which talked me through a shut off. Then on Monday Carla called early and set up a time for Manny to come out. Manny was superb at getting the bad unit out quickly. I trust this company to respond quickly and do excellent work at a fair price.read more
Very good experience, Josh excellent installer. Great product will save me... a lot of money. In the long run, I did my calculations no more purchasing purified water. For drinking And the water softener removed the hardness, the calcium in the chlorine. Very satisfied in happy with the end results highly recommend.Carla and staff. Were all very pleasant to work with and knowledgeable. Great overall experience and satisfied customer. The system will more than pay for itself in the long run. Glenn Naslundread more
Great company with awesome staff. Manny was our installer. He was very... professional and did an excellent job installing the water softener. Highly recommended.read more
Mr.Manuel was very professional with a service call for our water... softener. He is very nice and listens to you carefully. I will recommend him anytime.read more
Branchwater has been servicing my system since I bought my home in 2018.... There’s two employees there that stand out in my opinion.The Office girl, who has always been pleasant to deal with, and makes sure that things get taken care of.And then there is Josh, he is one of there fieldworkers, He goes above and beyond to make sure that the system is running properly, he is very Knowledgeable and respectful, And not out to screw the customer.I have learned a lot from him, he allows me to ask questions, and takes the time to explain and teach me.I hope that Branchwater appreciates Josh as much as I, and probably many of your other customers do.read more
I’m Very pleased with Joshua’s annual maintenance today. He is always... pleasant, knowledgeable, as he has been for all the many years he has serviced my system. Great to have him come to my home.read more
Josh did an excellent professonal job. Great personality and explained... everything we need to know thoroughly......thank you....read more
The service worker was very professional, courteous, knowledgeable,... caring, patient, and kind. The service was above and beyond what I expected! I’m very satisfied!! 5 out of 5 stars!!read more
I had a difficult time trying to get a company to come out and service my... Hague water softener. Finally, a company actually responded and when Joshua Soper showed up, he was very professional and walked me through possible issues and the computer. I will be getting my unit serviced by Branch Water now. The last company was bought out and no longer services my area. He was not pushy and did not try to sell me a new unit. I was expecting that since my unit is about 18 years old. I will be calling Branch when this unit does go out. The customer service on the phone was professional too. I highly recommend them.read more
We had Branch water come out to do an install and the man they sent was... awesome! Manny did such a great job and was neat, tidy and very courteous! Qualities that are becoming rare in service men anymore. Will definitely call them again the next time I need something!read more
Manny installed our new whole house filter. He is very professional, he is... on time, very friendly and answered all our questions. He even cleaned up everything. Very satisfied costumer here. Thank you so much.read more
We truly had the best experience with this company! They keep on top of... things and actually call you back! Everyone was very courteous and helpful, and our technician Manny was truly the best! He was extremely knowledgeable, and very, very kind! Would recommend them to anyone!read more
What great service we got from Branch Water. From the first call we have... been so pleased with the customer service and installation. Stephanie, Carla and Josh are a great representation of the company. We would definitely recommend this business.read more
The tech was knowledgeable and quick to repair the issue. Quick response... time as well!!!read more
My wife was wanting a water softener went to Lowe's they turn me over to... Branch water spoke to Mike and he showed me what water softener I needed,Carla called me for an appointment to have it installed we had it installed and working on Wednesday thanks to Manny did a very excellent job installing it,it's great company thank you guys very much.read more
Manning is "The Man"!!! His professionalism/integrity is a tribute to the... outstanding work/installation we received. Thank you, Mr. Manning and Branch Water. 👏read more
Today I had Branch Water install a home filtration system. My first... contact was with Stephanie. She explained the pricing and how the different systems measured up. She was very professional friendly and very knowledgeable. So today my installer Manny showed up. He was very knowledgeable courteous and extremely customer oriented. Manny was amazing. It has only been installed today but I could not be happier with the total service experience Branch Water provides. Manny,Thank You for a Job well done.Anthony CaronDavenport Flread more