Branch Water of Central Florida Softeners, Reverse Osmosis & Filtration | Lakeland, Winter Haven, Plant City, Auburndale, & the Valrico Area

12:52 20 Sep 23

From start to finish a great experience. Carla, Luis, and Manny were friendly and knowledgeable. I never felt pressured to buy anything. Luis came to my home, tested the water, and provided the options to solve my iron and hard water problem. No sales gimmicks or pressure to buy. Manny came out a few days later and installed my system. He went above and beyond to make sure I was satisfied with the install. Businesses in general have forgotten the importance of good customer service but not Branch Water. I highly recommend them and no I did not receive any compensation for this review. Good service deserves a good review.

Moe Saadi

13:48 19 Sep 23

Amazing customer service all from the initial scheduling to the installation.The person who scheduled my testing appointment was very nice and followed up with a reminder the day before. The guy who came to test the waters and select the right equipment for me was very knowledgeable and helped me pick the right equipment without any pressure. Mani was the guy who did the installation, was amazing, very respectful, knowledgeable, and friendly. He did a great job and made sure to clean after himself and tested everything before he left to ensure everything is good to go.Very very satisfied with the service and the entire process as a whole. And the price was pretty reasonable compared to three other companies that I looked at in the Davenport Area.

Peggy Fye

23:00 12 Sep 23

Awesome Business would highly recommend to anyone...Loved dealing with Luis, Manny and Carla...Very good at explaining the system you are purchasing and answering any questions you have.Thank you again for the excellent service...

Rion Stephenson

16:43 12 Sep 23

Had a cracked tank in a water softener and left a message on a Saturday for help. Received a prompt phone call from Mike the owner which talked me through a shut off. Then on Monday Carla called early and set up a time for Manny to come out. Manny was superb at getting the bad unit out quickly. I trust this company to respond quickly and do excellent work at a fair price.

Glenn Naslund

17:22 05 Sep 23

Very good experience, Josh excellent installer. Great product will save me a lot of money. In the long run, I did my calculations no more purchasing purified water. For drinking And the water softener removed the hardness, the calcium in the chlorine. Very satisfied in happy with the end results highly recommend.Carla and staff. Were all very pleasant to work with and knowledgeable. Great overall experience and satisfied customer. The system will more than pay for itself in the long run. Glenn Naslund

Jose Sanchez

19:28 24 Aug 23

Great company with awesome staff. Manny was our installer. He was very professional and did an excellent job installing the water softener. Highly recommended.

Yaritza Alicea

19:29 11 Aug 23

Mr.Manuel was very professional with a service call for our water softener. He is very nice and listens to you carefully. I will recommend him anytime.

Mary Ross

15:54 10 Aug 23

Branchwater has been servicing my system since I bought my home in 2018. There’s two employees there that stand out in my opinion.The Office girl, who has always been pleasant to deal with, and makes sure that things get taken care of.And then there is Josh, he is one of there fieldworkers, He goes above and beyond to make sure that the system is running properly, he is very Knowledgeable and respectful, And not out to screw the customer.I have learned a lot from him, he allows me to ask questions, and takes the time to explain and teach me.I hope that Branchwater appreciates Josh as much as I, and probably many of your other customers do.

Maureen Miller

21:26 02 Aug 23

I’m Very pleased with Joshua’s annual maintenance today. He is always pleasant, knowledgeable, as he has been for all the many years he has serviced my system. Great to have him come to my home.

Dorothy Wieber

19:49 28 Jul 23

Josh did an excellent professonal job. Great personality and explained everything we need to know thoroughly......thank you....

Stanley Livingston

13:14 28 Jul 23

The service worker was very professional, courteous, knowledgeable, caring, patient, and kind. The service was above and beyond what I expected! I’m very satisfied!! 5 out of 5 stars!!

Kevin Fecteau

17:04 11 Jul 23

I had a difficult time trying to get a company to come out and service my Hague water softener. Finally, a company actually responded and when Joshua Soper showed up, he was very professional and walked me through possible issues and the computer. I will be getting my unit serviced by Branch Water now. The last company was bought out and no longer services my area. He was not pushy and did not try to sell me a new unit. I was expecting that since my unit is about 18 years old. I will be calling Branch when this unit does go out. The customer service on the phone was professional too. I highly recommend them.

Kolbyrn Seales

03:53 30 Jun 23

Nancy Peterson

18:15 13 Jun 23

We had Branch water come out to do an install and the man they sent was awesome! Manny did such a great job and was neat, tidy and very courteous! Qualities that are becoming rare in service men anymore. Will definitely call them again the next time I need something!

Florabelle Arambulo

01:37 08 Jun 23

Manny installed our new whole house filter. He is very professional, he is on time, very friendly and answered all our questions. He even cleaned up everything. Very satisfied costumer here. Thank you so much.

Kathy Scianna

17:33 05 Jun 23

We truly had the best experience with this company! They keep on top of things and actually call you back! Everyone was very courteous and helpful, and our technician Manny was truly the best! He was extremely knowledgeable, and very, very kind! Would recommend them to anyone!

Pippa Bianco

13:34 07 Apr 23

What great service we got from Branch Water. From the first call we have been so pleased with the customer service and installation. Stephanie, Carla and Josh are a great representation of the company. We would definitely recommend this business.

Kyle Worden

22:40 05 Apr 23

The tech was knowledgeable and quick to repair the issue. Quick response time as well!!!

Jim Shaw

19:28 22 Mar 23

My wife was wanting a water softener went to Lowe's they turn me over to Branch water spoke to Mike and he showed me what water softener I needed,Carla called me for an appointment to have it installed we had it installed and working on Wednesday thanks to Manny did a very excellent job installing it,it's great company thank you guys very much.

Vernard Robertson

16:49 01 Mar 23

Manning is "The Man"!!! His professionalism/integrity is a tribute to the outstanding work/installation we received. Thank you, Mr. Manning and Branch Water. 👏

Anthony Caron

00:13 11 Feb 23

Today I had Branch Water install a home filtration system. My first contact was with Stephanie. She explained the pricing and how the different systems measured up. She was very professional friendly and very knowledgeable. So today my installer Manny showed up. He was very knowledgeable courteous and extremely customer oriented. Manny was amazing. It has only been installed today but I could not be happier with the total service experience Branch Water provides. Manny,Thank You for a Job well done.Anthony CaronDavenport Fl

Frantz Dubois

20:30 11 Jan 23

My wife and I are very happy about the service provided by Branch Water for the water softener installation. Stephanie came over for the water testing and the estimate. She was very gracious and Knowledgeable. Her price was beating all her competitors.When Manny (the installer) arrived for the installation, he was very professional, timely, knowledgeable, and personable. This gentleman makes you feel that you’re in good hands.I would like to add that Customer Service was impeccable.Few days after installation, Manny called me to make sure that the device is working properly. It took us 7 months to find the right plumbing company.

Brack Dodd

21:38 13 Dec 22

The installation was a great experience made so by the technician Joshua. He talked to us throughout the process and made sure we understood. The house is as clean in out as it was when he arrived.

Tim Geiger

14:21 06 Nov 22

Awesome service! Installation was quick and with no problems.

Donald T

17:17 16 Oct 22

Carla called me to schedule a softener system check-up. I was getting ready to go into the hospital for surgery and could not schedule at the time. She treated me with great compassion and understanding and wished me luck. I asked her to call me back in a few weeks after surgery to reschedule. Carla called again in a few weeks as I had indicated and scheduled a softener system check-up for my system. The technician she sent out was Manny. What a great guy!! He knows what he is doing and was very friendly and professional. I can't say enough about these two!! What an absolute pleasure to deal with!!! Thank you!!!

Jan Westdorp

17:34 07 Oct 22

Joshua Soper came today and he was wonderful and very helpful and very sweet!!!!! I would recommend him and the company to everyone!!!! Thank you!!!!

Jane Firebaugh

21:42 22 Sep 22

From start to finish this is a great company. Carla took my call and Manny did an awesome job working on my water softener. Manny had to take the whole thing apart and put it back together again, the tank was leaking in the bottom. I bought a WaterBoss from somewhere else and they did an awesome job helping me!! Thank you so much, Carla and Manny!!!

Brian Edgerton

19:36 28 Dec 21

The installer, Josh, just finished installing a water softener and whole house filter. He was extremely efficient and maintained an organized work environment. He explained all aspects of the project including all maintenance requirements. In summary, if Josh's excellent work is a reflection of Branch Water's company ethos, I can wholeheartedly recommend them to anyone requiring water treatment systems.Thanks, Branch Water!

Dennis Ferris

12:08 03 Nov 21

Courteous and effiecent installer

Everton Wilson

17:14 02 Nov 21

Great experience from start to finish. Very knowledgeable service providers.

Helen Sheaves

12:19 17 Jun 21

From the sales process to the installation to our new, great tasting water we have been very pleased with Branch Water. The chemical taste and we will no longer have to deal with the calcium buildup in our appliances and on our showers. We chose the Wi-Fi connected option and I love being able to look at our water usage and other details on the app on my phone. We would definitely recommend Branch Water of Central Florida if you are considering a water softener!

Susie Preskitt

14:40 18 Feb 21

Josh came out to do an annual check and add salt. This is same company that installed my water softener but ownership has changed. Josh is the son of the original owner. He is absolutely awesome! He explained everything to me and answered all of my questions. My fence gate was sticking and he thoughtfully took a moment to adjust it for me. Not only do they sell excellent products but the customer service is beyond compare.