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Verified Florida Reviews
From start to finish a great experience. Carla, Luis, and Manny were friendly and knowledgeable. I never felt pressured to buy anything. Luis came to my home, tested the water, and provided the options to solve my iron and... hard water problem. No sales gimmicks or pressure to buy. Manny came out a few days later and installed my system. He went above and beyond to make sure I was satisfied with the install. Businesses in general have forgotten the importance of good customer service but not Branch Water. I highly recommend them and no I did not receive any compensation for this review. Good service deserves a good review.read more
shawn shawn
12:52 20 Sep 23
Amazing customer service all from the initial scheduling to the installation.The person who scheduled my testing appointment was very nice and followed up with a reminder the day before. The guy who came to test the waters... and select the right equipment for me was very knowledgeable and helped me pick the right equipment without any pressure. Mani was the guy who did the installation, was amazing, very respectful, knowledgeable, and friendly. He did a great job and made sure to clean after himself and tested everything before he left to ensure everything is good to go.Very very satisfied with the service and the entire process as a whole. And the price was pretty reasonable compared to three other companies that I looked at in the Davenport Area.read more
Moe Saadi
13:48 19 Sep 23
Awesome Business would highly recommend to anyone...Loved dealing with Luis, Manny and Carla...Very good at explaining the system you are purchasing and answering any questions you have.Thank you again for the excellent... service...read more
Peggy Fye
23:00 12 Sep 23
Had a cracked tank in a water softener and left a message on a Saturday for help. Received a prompt phone call from Mike the owner which talked me through a shut off. Then on Monday Carla called early and set up a time for... Manny to come out. Manny was superb at getting the bad unit out quickly. I trust this company to respond quickly and do excellent work at a fair price.read more
Rion Stephenson
16:43 12 Sep 23
Very good experience, Josh excellent installer. Great product will save me a lot of money. In the long run, I did my calculations no more purchasing purified water. For drinking And the water softener removed the hardness,... the calcium in the chlorine. Very satisfied in happy with the end results highly recommend.Carla and staff. Were all very pleasant to work with and knowledgeable. Great overall experience and satisfied customer. The system will more than pay for itself in the long run. Glenn Naslundread more
Glenn Naslund
17:22 05 Sep 23
Great company with awesome staff. Manny was our installer. He was very professional and did an excellent job installing the water softener. Highly recommended.
Jose Sanchez
19:28 24 Aug 23
Mr.Manuel was very professional with a service call for our water softener. He is very nice and listens to you carefully. I will recommend him anytime.
Yaritza Alicea
19:29 11 Aug 23
Branchwater has been servicing my system since I bought my home in 2018. There’s two employees there that stand out in my opinion.The Office girl, who has always been pleasant to deal with, and makes sure that things get... taken care of.And then there is Josh, he is one of there fieldworkers, He goes above and beyond to make sure that the system is running properly, he is very Knowledgeable and respectful, And not out to screw the customer.I have learned a lot from him, he allows me to ask questions, and takes the time to explain and teach me.I hope that Branchwater appreciates Josh as much as I, and probably many of your other customers do.read more
Mary Ross
15:54 10 Aug 23
I’m Very pleased with Joshua’s annual maintenance today. He is always pleasant, knowledgeable, as he has been for all the many years he has serviced my system. Great to have him come to my home.
Maureen Miller
21:26 02 Aug 23
Josh did an excellent professonal job. Great personality and explained everything we need to know thoroughly......thank you....
Dorothy Wieber
19:49 28 Jul 23
