This is a customer oriented company. Mike the owner is awesome to deal... with and Easily accessible! We have had Shawn come out multiple times to service our unit and he is always polite, explains things to where you can understand them and never rushed! His main concern is that you feel comfortable about the work that is being done and the service they are providing. Whenever I call, I speak with Carla and she does an awesome job of letting you know that you are their number one customer! I highly recommend this company!read more
Shawn was really professional and explained everything. Excellent service
A class act. Very helpful and accommodating. I would highly recommend
Manny was very timely, professional, and knowledgable. Had our new water... softener installed no time flat. Reviewed operating procedures before leaving. Left property like it was when he arrived.read more
Manny was the service technician that, for the second year ina row,... performed the annual inspection and maintenance of my Hague Water Softener System. Manny is a very knowledgeable, personable and efficient technician/plumber. Therefore, I would highly recommend Manny to anyone that contacts Branch Water of Central Florida. You can't go wrong with Manny.read more
Manny did a great job coming out and servicing my RO and water softener... systems, super knowledgeable, works quick too, highly recommendread more
Luis and Sean and Carla were all extremely professional and friendly.... Thanks for a seamless experienceread more
My husband and I live in North Lakeland and bought a 4500sq ft home last... year and we could NOT figure out why our water was smelling SO bad. My boss owns hundreds of rental properties and even he said our water was the worst he’s ever smelled. We tried several different companies who came out and did a few things but inevitably the smell always came back. The water was destroying my hair, making me break out and so per my boss’s recommendation I called Branchwater. Luis came out and tested the water (which came back normal) but instead of just leaving it at that he came inside and looked at a few things. He then sat down and explained the systems. Never having dealt with a well before I point blank asked, “if this was your house what would you do.” He didn’t try to upsell me but spent the time explaining why he would use what he recommended. I reached out and Carla got me on the schedule THAT SAME WEEK! They sent emails keeping us up to date on exactly when our tech would arrive. Our tech arrived on time at 10am and stayed until 6pm (in the rain and heat) and had a great attitude the entire time. It was definitely worse than anticipated but he still kept a great attitude and got the job done. They followed up the next day to help us navigate the last step of flushing out our water heaters. A day later our water was PERFECT! It’s now been a week and I’m SO HAPPY I CALLED THEM! Long story short- USE THIS COMPANY!! You will not regret it!read more
This Company was Awesome. Carla in the office to Manny our Tech were very... kind and honest. We won’t have any other Company taking care of our Water System. Thank you for being punctual and reasonable on your pricing.read more
I was very pleased with Manny. He was on time, diagnosed my problems and... made the necessary repairs, tested the water.I was impressed , Manny is very professional and knows his job very well. I know what company to call for all of my water issues.***** 5 starsKerby Glassread more
My family and I had such a pleasurable experience with Branch Water of... Central FL. Luis was the technician who came out to our home. Even before he came, we let them know that we were not necessarily looking to buy and products or service, that we just wanted our water to be tested so we can be well informed.Luis was very professional and extremely knowledgeable but was not pushy at all about trying to sell us something. He took his time to properly test our water supply, gave us a thorough look into the world of water and even wrote down critical information we needed to make informed decisions.Luis is a passionate young man who takes pride in his work but, most of all, he is a bright and genuine person who brought smiles to my family. He's a great representative of what seems to be a great and honest water company here in Central Florida.Luis, thank you again. Speaking with you about being a father was great. We are praying for you and your growing family. God bless-Cesar, Syieda and baby Jahelread more
Just moved into a new home that already had a water softener & filtration... system. We had NO IDEA if it was working, what to do & how often you needed to add the crystals. Carla the office gals was so pleasant & helpful. Shawn the maintenance tech was incredible! So professional, informative, attentive to TOTALLY customer service! I would HIGHLY RECOMMEND this company!read more
Branch installed and continues to service my water softener system. I have... been a customer for the past seven years. I couldn’t be happier for the service they provide. Kudos to service technicians Shawn and Manny who are always ready to make sure my system is working at optimum level.read more
Manny was amazing! Very kind and efficient. He is knowledgeable and... personable. Very happy with our serviceread more
Excellent experience! Best in home service tech I’ve had the pleasure of... meeting.read more
😃They are good with water😃
Manny was excellent. Very knowledgeable, fixed my unit quickly and... efficiently.read more
Great install by Manuel, he was very helpful and nice. He explained... everything perfectly and did a clean job. Would highly recommend!read more
Thank you Branch Water for scheduling my service call so promptly. A huge... shout out to Manny who listened to my concerns and did his best to fix my issues. Thank you for all your help! Great customer service! Highly recommend!read more
